Help Installing Canasta Junction
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Installation Guide – Apple Computers
Be sure and open the email confirming your purchase on the device on which you want to install the program.
If you still have trouble installing AFTER following these directions, please download the more detailed Installation Guide below. This provides step-by-step images to go along with the instructions. Otherwise, contact Support@CanastaJunction.com or call 1-800-MYAPPLE and ask for assistance with installing software.
Be sure and open the email confirming your purchase on the device on which you want to install the program.
- From the Email, click on the purple button “GET DIGITAL PURCHASE”
- The link will open in a browser. Click on DOWNLOAD and download/save to computer.
- Permit the download by clicking on “ALLOW”
- OPEN your DOWNLOAD FOLDER and find the newly downloaded folder, CanastaJunction Installers
- Double click on the folder to open the sub-folder, then double click on “MAC”
- Double click on Canasta Junction.Pkg to begin the installation
- At the error message, “Canasta Junction.pkg” cannot be opened” click OK
- To clear the error, click on the apple in the upper left corner of your Mac and select SYSTEM PREFERENCES
- Within System Preferences, click on the SECURITY & PRIVACY icon (looks like a house)
- Under the GENERAL TAB, in response to the note, “Canasta Junction.pkg” was blocked …. click OPEN ANYWAY
- Reply to the message “MacOS cannot verify the developer of CanastaJunction.pkg” by selecting the “OPEN” button. This will return you to the installation program where you can complete the install of Canasta Junction.
- Follow the prompts within the install program
- At the prompt, enter your password to allow the installation
- Click on CLOSE to close the installation process & box
- To remove un-necessary files, click on “OK” in response to the prompt “Installer” would like to access files in your downloads folder.
- Then approve “MOVE TO TRASH”
- OPEN Program by selecting your APPLICATIONS FOLDER & DOUBLE CLICKING ON CANASTA JUNCTION
- Canasta Junction will be accessible from the Launchpad or the icon can be dragged from Launchpad to the icon bar easy future access. Alternatively, once OPEN, right click on the CJ Icon in the task bar on the bottom of your computer screen, select OPTIONS and then PIN TO TASK BAR, to keep Canasta Junction easily available.
If you still have trouble installing AFTER following these directions, please download the more detailed Installation Guide below. This provides step-by-step images to go along with the instructions. Otherwise, contact Support@CanastaJunction.com or call 1-800-MYAPPLE and ask for assistance with installing software.
FAQ regarding
Canasta Junction Installations
My Installation Stopped Mid-Process
This can occur if your system is compromised. Try to shut-down and restart. If the problem persists, contact Apple at 1-800-MYAPPLE for additional assistance.
Something Is Preventing The Install
It is possible that you have a virus protection program that is preventing the installation. You should contact the manufacturer of the protection program.
I Can't Find The App
Go to the search icon in the upper right corner of your computer (looks like a magnifying glass) and enter CANASTA JUNCTION, the app should appear. Double click to open. Once open, save to the icon to your task bar, by right clicking on the icon, select OPTIONS, KEEP IN DOCK.
I Can't Get My Email On My Computer
If you can't retrieve your email on the computer, you will not be able to access the link and download the file to your computer. Please contact your administrator or your computer technician for assistance. Canasta Junction can not assist with password issues unrelated to the game.
I'm Not Tech Savvy, I Don't Think I Can Follow Your Directions
Please watch our video and print out our directions. If you need more detail, download and print the Installation Guide. The Step-By-Step guide was developed by an expert computer instructor who specializes in teaching non-techies! Take your time, read carefully and you will be successful!
I Have a Windows Computer
Refer to our step-by-step guide for installing Canasta Junction on a Windows PC here.
This can occur if your system is compromised. Try to shut-down and restart. If the problem persists, contact Apple at 1-800-MYAPPLE for additional assistance.
Something Is Preventing The Install
It is possible that you have a virus protection program that is preventing the installation. You should contact the manufacturer of the protection program.
I Can't Find The App
Go to the search icon in the upper right corner of your computer (looks like a magnifying glass) and enter CANASTA JUNCTION, the app should appear. Double click to open. Once open, save to the icon to your task bar, by right clicking on the icon, select OPTIONS, KEEP IN DOCK.
I Can't Get My Email On My Computer
If you can't retrieve your email on the computer, you will not be able to access the link and download the file to your computer. Please contact your administrator or your computer technician for assistance. Canasta Junction can not assist with password issues unrelated to the game.
I'm Not Tech Savvy, I Don't Think I Can Follow Your Directions
Please watch our video and print out our directions. If you need more detail, download and print the Installation Guide. The Step-By-Step guide was developed by an expert computer instructor who specializes in teaching non-techies! Take your time, read carefully and you will be successful!
I Have a Windows Computer
Refer to our step-by-step guide for installing Canasta Junction on a Windows PC here.
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