Password & Account Basics
Before you can play a live game, you must SIGN UP within the Canasta Junction App. Do this under the ACCOUNTS tab.
First Time Users - All players new to CJ must first register with a unique username, email and password.
Usernames and passwords can NOT contain special characters. We suggest keeping it simple!
Returning Users - For all players who have already registered and need to log back in, select this option and enter your username and password that you registered with originally. If you have forgotten, select FORGOT PASSWORD and enter the email address that you registered with, (some have more than one!) Emails are most often all lowercase letters. If you attempt to reset your password with an email address that has NOT been registered, YOU WILL NOT BE ABLE TO RESET!
REMINDER: When you create a username and password - use something simple - it's just a game! And remember they are CASE SENSITIVE and usernames must be unique. Only ONE username per Email address. You cannot use special characters in EITHER your username or your password.
**** This means you CANNOT use your email as your username!! ****
First Time Users - All players new to CJ must first register with a unique username, email and password.
Usernames and passwords can NOT contain special characters. We suggest keeping it simple!
Returning Users - For all players who have already registered and need to log back in, select this option and enter your username and password that you registered with originally. If you have forgotten, select FORGOT PASSWORD and enter the email address that you registered with, (some have more than one!) Emails are most often all lowercase letters. If you attempt to reset your password with an email address that has NOT been registered, YOU WILL NOT BE ABLE TO RESET!
REMINDER: When you create a username and password - use something simple - it's just a game! And remember they are CASE SENSITIVE and usernames must be unique. Only ONE username per Email address. You cannot use special characters in EITHER your username or your password.
**** This means you CANNOT use your email as your username!! ****
Resetting Your Password
If you have requested a password reset and get the message "EMAIL SENT" you will immediately get an email. Any other message indicates that you entered an unregistered email. Try again with lowercase letters or an alternate email. The email sent to you will also contain the registered username - - - it's the very last work of the link (see image below for example):
Username Changes
If you MUST change your user name, complete the form at the bottom of this page. If available, we will change it. BE AWARE, you must enter the REGISTERED EMAIL as we can only change usernames that match the email. This prevents someone else from using your username.