This page addresses many issues relating to playing of the game including special hands, chat, melding, how many people can play etc. If you are playing on an iPad, remember that the entire screen of the iPad is touch sensitive. If your finger holding the iPad is actually in the playing field, it will make it harder for you to move the cards. So keep your hands on the edges or lay the iPad flat on your lap or table.
Let's talk about discards
Can You Pause The Game?
YES!! You are now able to pause and restart both Live and ACE games as you need!
Why Won't My Special Hand Take?
Special hands are based on the rules of the Canasta League of America. So, for example, a pairs hand with wild cards, MUST have Aces AND 7s. Special hands cannot be used once cards have been melded.
Why Are My Meld Points Not Right?
Melds are based on the rules of the Canasta League of America. Remember you need a clean triple, sufficient points, meld options that are still valid (ie. no dead cards) and have a legal discard. If you are picking the pack, there are additional rules. The picked card can not be part of your clean triple or be included in the points needed to meld.
Chatting aka "What's The Dark Box?"
How Do I Pick The Pack?
Unlike in person games, CJ requires you to pick the pack by FIRST taking the top card and placing it in the meld area. When you add your matching pair, the pack will "Pop" into your hand. If this is your initial meld, remember the rules! If you don't have sufficient points, the move will fail and you will be penalized an additional 10 points.
Can You Extend The Timer?
No. The play timer is set during both live and ACE games, however, iPad and iPhone users now experience an extra 30 seconds to meld when they pick the pack.
Playing Games - What are the icons?
Game Names ARE CASE SENSITIVE - so when you are looking for a game know if it uses capital or lower case letters.
The padlock indicates a private game - password required from Host.
The Robot indicates the AI takeover is engaged in case a players leaves
The circle indicates the game is in progress
The Level indicates the minimum level required to join
My Friends Can Join A Game, But I Can't
First, make sure you are logged in to the app.
Then read about disconnects. Note, that people on IPHONES will usually have both Wifi AND Cellular connections. If there IS a problem with their wifi preventing them from getting online on their computer, they often can get online with their phone ... because the phone has a back up connection through cellular service.
Chat is ONLY available in LIVE games (ie. not in ACE or Duplicate Canasta). To open, click on the chat icon. The chat bar appears as a dark area to the right of your playing area. To close (or to remove the dark bar) click it again. Please keep chat civil! We do not tolerate profanity in chat.
See here for chat shortcuts
Can Two People Play with Two Robots?
Not at this time. However it's on our list of improvements!
My Discard went to the meld area?
This occurs when you don't PLACE the card in the discard pile. It can't be "swished" or "thrown" to the pile, rather it must be PLACED. It fits perfectly in the space, please make sure the ARROW, or your FINGER or STYLUS is in the center of the discard pile and it won't cause a problem. Watch our tutorial on melding for a visual example.
What About Quitters & Abusive Language in chat?
Repeated quitters may be reported with a screen shot using the form below. Multiple offenses results in removal of experience ranking. We also do not tolerate foul language in our game titles or chat. Reported users (via screen shot) will be barred from chat for 2 weeks.
Can Spectators Join Our Game?
Not at this time for most versions.