Support & FAQs

Version 4.4 is here! Update your Canasta Junction now.

iPad/iPhone users
  • Update your iPhone/iPad app on the App Store (iOS 11 or higher required)
Android users Computer users
  • Canasta Junction is now available on your Computer's Browser (add this link to your bookmark list/favorites, or just click on the "Play on Computer" button in our homepage). If the latest version is not loading properly, check this video.
  • Click here if you still need to uninstall your old Canasta Junction version (Version 3 or earlier).
We do not support installable Windows or Mac versions anymore. Ancient Android and Kindle versions are also not supported.
Computer users: if your browser can't load the new version, please check our troubleshoot video

What Canasta Junction version do I have?

Canasta Junction 4 features dark-green/brown buttons and a white background in DAILY NEWS.

To check your current app version:
  • Go to Canasta Junction's HOME screen
  • Click on the ⓘ symbol (bottom right)
  • Your version number ("Version X.X") in listed in the second to last line  
Picture
New Version 4
Picture
Old Version 3.0
If your app features light-green buttons and a yellow DAILY NEWS board, you have a very old version and won't be able to play with most other users. Upgrade now!

My old iPad/iPhone cannot run the CJ Version 4 app...

Unfortunately, iPhones and iPads with 32-bit processors are unable to run the latest Canasta Junction version. The models affected are the iPad 1st through 4th generation (pre-2017), iPad mini 1st generation and the iPhone 1 through 5.

​In order to run the CJ Version 4 app, your mobile device should have iOS 11 or higher. Here are all the compatible Apple mobile devices:
  • iPad 5th generation or higher
  • iPad mini 2 or higher
  • iPhone 5s or higher
  • iPad Pro (all generations)
  • iPad Air (all generations)
  • iPhone SE (all generations)
​​Don't know what iOS/iPadOS version your apple device has? Check this article.
For more details about Apple hardware versions, click here.
Don't miss our How to Play section for step-by-step video tutorials.