Frequently Asked Questions

Don't miss our Tutorials section, for additional Video Guides and step-by-step directions.

​How Do I Family Share?

 iPhone/iPad license owners can share Canasta Junction with other family members. In the App store, go to "Purchased"  Under family purchases, find Canasta Junction - you should be able to update/download from there.  Click here for more details.

What Version Do I Have?

JULY 1st UPDATE: Canasta Junction, Version 2.0 has a dark green background. If your app still shows the older color pattern, it should be updated.​ Version 2.0 is only available for iPhone/iPad, Mac and Windows computers.
Android and Kindle users may continue to play on their versions although they are no longer supported and can not be updated.
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Old Version
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New Version 2.0

I have another device. Do I need another license?

Canasta Junction licenses are device specific, and are are not exchangeable:
  • iPhone/iPad license runs only on Apple's mobile devices. You can share the same license among several Apple mobile devices if they are signed in to the same Apple ID or and with Apple's Family Share
  • MacOS license runs only on Apple's Mac computers. Users are allowed to transfer their CJ license to a new Mac
  • Microsoft Windows license runs only on Windows PCs. Users are allowed to transfer their CJ license to a new PC
All CJ users can meet and play with each other,  independently of their type of license.
Canasta Junction is no longer available for Android, Chromebook or Kindle devices.

Transferring CJ to a new iPhone or iPad (Or confirming your Apple Store ID)

Make sure you are signed in to the same account as you were when you purchased - you can check which is which by following these directions:
  1. ON THE DEVICE that HAS Canasta Junction, Go to Settings, 
  2. ON OLDER OPERATING SYSTEMS:
    1. Scroll down to iTunes App Store
    2. Take note of the account email
  3. ​ON NEWER OPERATING SYSTEMS (or if no iTunes App Store exists):
    1. ​Select Your name at the very top (under your name it will say Apple ID)
      Scroll down to Media & Purchases, take note of the email connected.
  4. Repeat steps 1 and 2 (or 1 and 3) on the other device - if the account is different than the original unit, you must log out and log in with that username and password
  5. Go to the App Store and find Canasta Junction - download should appear as a cloud with a down arrow and not $14.99